You can pay for your online transactions using:

• Debit Card
• Online Transfer

For Making a transaction, you need to Sign up or log in to your account and follow these simple steps:

• Choose Destination Country
• Select payout option i.e. Cash Pick up or Bank Deposit
• Select payout location
• Enter amount
• Create or choose Beneficiary
• Create or choose Bank details
• Select the payment method
• Upload Identification Documents
• Select sending purpose
• Confirm the Payment

We may acquire any of the following documents as proof of identity for a transfer:

Proof of ID

• Colored picture of passport
• Colored picture of driving license

Proof of address

• Utility bill
• Bank statement
• Bank letter
• Employment letter
• NHS letter/GP card
• An official letter from any Government body

Proof of funds: As per declared Source

• Pay/wage slips
• Credit card statement (Document must contain identification such as name and account number)
• Solicitor Letter, House sale receipt, car sale receipt, etc.
• Bank loan documents (including mortgages)
• P60 or P21(Annual Tax Returns)
• Self-assessment

On our app, you can check the transaction status in the “Track your transaction” option.

On our website, click on the “Track your transaction” option from the header and enter your transaction code to check the status.

If you wish to cancel a transaction you have made, please follow the following steps:

• Please Login to your Riz Remit account and go to Customer Support.
• Click on Add New Complaint and select complaint type (Cancel Transaction)
• Select Payment Number and Click on submit after entering the Message for cancellation